Responsible Gaming at 930k — Keeping the Fun Within Limits

Gaming should be a healthy form of entertainment, not a source of financial stress or mental distress. 930k believes it is our responsibility to ensure every player's safety and balance. On this page, we explain how you can enjoy gaming mindfully and find help when you need it. Our platform offers several protective tools that you can use at any time. Your happiness and mental wellbeing are what matter most to us.

Mental Health First Protective Tools Always Available Mindful Gaming Culture
Set Time Limits Deposit Limit Control Self-Exclusion Options Entertainment is the Main Goal Support is Always Here View Activity History Account Security Assured Set Time Limits Deposit Limit Control Self-Exclusion Options Entertainment is the Main Goal Support is Always Here View Activity History Account Security Assured

Ways to Keep Yourself Safe

Use the tools below to keep your gaming experience at 930k balanced and enjoyable.

Set Deposit & Wagering Limits

You can set a specific limit for how much BDT you deposit daily, weekly, or monthly. This feature prevents you from going beyond your budget and ensures your financial safety. Once a limit is set, it takes effect immediately, and a waiting period applies before it can be increased. It is a simple yet highly effective tool used by thousands of players in Bangladesh. You can adjust this limit at any time from your account settings.

Session Time Control

Decide in advance how much time you will spend gaming so you don't accidentally go over. Once your set time has passed, the platform will automatically send you a reminder. Taking breaks and spending time with family and friends is part of a balanced life. Enabling a daily session limit turns your everyday gaming into a healthy habit. Start using this tool before excessive gaming habits have a chance to form.

Temporary Break & Self-Exclusion

If you feel you need some distance from gaming, you can temporarily suspend your account for a set period of time. Through self-exclusion, you can request a break ranging from 24 hours to a longer-term period. During this time, no transactions will be possible on your account and all promotional communications will also be paused. Taking this step of your own accord is a brave and smart decision. You can also apply for self-exclusion by contacting the support team.

Activity History Review

You can view your complete gaming and transaction history from your account at any time. Reviewing your activity regularly helps you understand where you are spending the most time or money. Making informed decisions is an important part of responsible gaming. You can also download reports for specific time periods. If you notice anything suspicious, contact the support team immediately.

Recognize the Warning Signs

Recognizing when gaming is becoming a problem is the first and most important step. Use the signs below to evaluate yourself or a loved one, and seek help if needed.

  • Repeatedly playing to chase losses or being stuck in a "I'll win next time" mindset.
  • Prioritizing gaming above family, friends, or work commitments.
  • Feeling restless, irritable, or anxious when not gaming.
  • Continuing to game beyond your budget by taking on debt or dipping into savings.
  • Lying to or hiding information from family or friends about your gaming.
  • Repeatedly failing to cut back or stop gaming despite trying.

Seeking Help is Not a Weakness

If any of the above signs are noticed in yourself or someone else, it is important to act quickly. The 930k support team is ready to guide you in complete confidence. Email [email protected] or visit our FAQ page for more information. Acknowledging a problem and asking for help is the bravest step you can take. Remember — gaming is for entertainment, not a substitute for life.

Have questions? We're ready to help

Contact us to learn more about responsible gaming or to get support. You'll find answers to common questions on our FAQ page, or you can email us directly at [email protected].

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